SMB Helpdesk OS
Replace manual tracking with a focused Omnit workflow for intake, status, reminders, approvals and owner visibility.
A business needs a managed process, not a list of ideas.
A manual process
Replace manual tracking with a focused Omnit workflow for intake, status, reminders, approvals and owner visibility.
No transparent status
SMB Helpdesk OS for IT-аутсорсинг для SMB.
Needs a managed launch
Rixed product scope + Omnit capability map
The automation is shown in code, not a fake dashboard in a picture.
Request
Client request
Ticket
Ticket created
SLA
SLA timer
Owner
Engineer assigned
Work
Work logged
Resolve
Resolved
Not “one more tool”, but a working system for: IT-аутсорсинг для SMB.
SMB Helpdesk OS for IT-аутсорсинг для SMB.
Start with a setup plan and your first working workflow.
Choose a subscription to launch.
SMB Helpdesk OS connects through one of three runtime plans. Prices and terms can be changed in Lava.top separately for each product.
For a first workflow, demand testing and a small volume of operations.
For an active system with regular leads, reports and notifications.
For multiple modules, VPS/self-hosted deployment and higher load.
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